"Your problems are our challenges!"

About Us

ANO was created in April, 1994. The company is headquartered in the city of Oporto (Porto) and has offices in São Paulo, Brazil.

Our main activity is the design, development and marketing of software and respective implementation and consultancy services.

Our primary market is the Public Sector, where we hold approximately 70% of our business revenue. The remaining 30% is represented by the Private Sector, distributed among large and medium-sized companies, lawyers, banks, insurance companies, legal services, etc.

Ano’s business Units comprises 8 major fields:

Electronic Documents Management
eGov – Electronic Government
Minutes Management System
eProcurement – Public Electronic Procurement
Traffic and Fines
ERP – Enterprise Resource Planning
Commercial Management for Utilities
Outsourcing

We’re a dynamic and pioneering company that invests 30% of its invoicing in research and development of new products.

Markets

Public Sector

Central Government
Local Government
Institutions responsible for the control/supervision of Traffic Infractions and Fines
Public companies responsible for Utilities (Water, Sanitation, Gas and Electricity)

Private Sector

Banks
Large and Medium Companies
Lawyers and Legal Services
Insurance Companies
3rd sector companies
Utilities’ companies (Water, Sanitation, Gas and Electricity)

The characteristics of the markets in which we operate force us to constantly inovate and antecipate our client’s and the market’s needs, and to always be one step ahead of the competition. As such, our company continues to invest in the research and development of new products.

Mission
Vision
Values

We are a company with a clear and well – defined vision, with a strong, transparent and approachable leadership, focused on the results.

It's our mission to:

Enhance the company’s value
Remunerate the Shareholder capital
Focus on creating an environment of satisfaction and personal development for our team members
Answer the customers’challenges
Be technological liders in the markets we operate
Anticipate the needs of our customers
Establish a relationship of trust with our customers
Invest in the continuous improvement of our skills and the quality of our services
Be a reference in our field
Be a reference in our field

To be a global IT company with a portfolio of products capable to meet the demand of different markets.

To be one of the three main players in each market where we operate.

Professionalism and responsibility
Transparency, honesty and truth
Modernity
Dedication to the quality of our products and services
Innovation
Versatility and flexibility
Strong leadership and strategic vision
Team spirit
Valuing people
Ambition

Our numbers

Female employees

Female Managers

Graduated Employees

Turn- over Invested in R&D

Business in the "Cloud"

Customers

Sonhe, Viva, Arrisque
e Transforme!

Certifications

ISO 9001 | Quality Management System

ISO 27001 | Information Security Management

ISO/IEC 20000-1 | IT Management System

INFORMATION QUALITY
AND SECURITY POLICY
SERVICES
MANAGEMENT POLICY

ANO's main goals are the efficiency when designing products and the Services provision, as well as the assurance of their quality, always aiming to achieve and even overcome its customer expectations.

The Services Management in ANO service catalogue is according to ISO 20000 standard which contributes, significantly, to the quality of its delivery.

The service catalogue describes, in an organised way, the service provided by ANO, identifying the different services, its description and the levels of service.