SOLUTION FOR THE COMMERCIAL MANAGEMENT OF WATERS AND WASTE
Description
Developed by ANO, inovAqua is an innovative solution for the commercial management of waters and waste. This application was conceptualized and designed to enhance the efficiency of the readings and billing, streamline investment and innovate in the provision of services to the consumer.
- inovAqua promotes the effectiveness of readings through the georeferencing of the "reading points", enabling the automatic calculation of optimized routes as well as the monitoring of the routes already taken
- The application ensures an effective billing and collection, by dematerializing the processes of payment and control over the consumers' current account and debt
- This program knows, in detail, the network and the field, combining the data collected on site, by the supervisors/technicians, with the information provided by citizens
- The information is explored with the help of business intelligence tools, and is presented in intuitive interfaces, so that the entity can know the consumers' habits and anticipate problems
Features & Benefits
GOOD READINGS MAKE FOR GOOD BILLING
InovAqua’s design is oriented towards the effectiveness of the readings, in order to ensure a mistake-free billing process. The Mobile component is equipped with features that optimize the reading routes, validate the recorded readings and allow the users to log information about the site’s circumstances.
AVOID SURPRISES, KNOW THE TERRAIN
The entire platform was designed to capitalize on the knowledge about the terrain. The 'reader', in addition to its key-function of registering the readings, works as the “eyes” of the organization, checking the state of the network, the water meters and the consumption points and, thereby, instigates a proactive stance. The Mobile application allows the users to record all incidents that occur on the terrain, via text, image, video, etc., and forwards the file automatically, so that the incident can be solved in a timely manner.
REAL-TIME INFORMATION
Contrary to traditional management models, inovAqua offers on-going communication with the resources on the ground, thus allowing the user to send updated or additional information, crucial for work development. On the other hand, the “reader” or technician can record the information and send it automatically to the BackOffice component that will later treat it. This method of operation allows for timely management.
EASY AND INTUITIVE INTERFACE
Usability was a major concern when designing the application, which resulted in easy to use, rich and pleasant interfaces that, above all, display the information the user really needs. InovAqua offers dashboards with relevant information for each profile, enhancing the effectiveness of each service.
